Company offers personalized call center service, providing businesses with an invaluable PR tool.
SAN FRANCISCO, CA, February 05, 2021 /24-7PressRelease/ — WOW24-7 is a provider of high-quality call center services. Every enterprise understands the importance of maintaining high standards of customer service. A call center team is likely to be the initial interaction between a business and its potential customers, while also offering assistance and dealing with queries or problems from existing customers. As such, an efficient call center has a huge responsibility for the public relations of the business it represents.
Founded in 2006 by CEO Maya Momotok, WOW24-7 provides:
• A 24/7/365 emergency hotline
• Scalable services for high and low seasons with Level 1 and Level 2 support
• Freedom for businesses to hire and fire their own support teams
• Cost savings of up to $50,000 per agent
• Quality assurance
• Continuous updating of FAQs and knowledge bases by the support teams
• Frontline support
• Back office support
• Outsourcing of business processes
“We provide a “wow” support experience to your customers,” says Momotok. “We create teams that can foster strong customer relationships.”
WOW24-7 supports businesses across the globe with friendly, knowledgeable, and helpful operators. At the initial planning stage, the WOW24-7 team will carefully examine the needs of a business’s clientele. The team of experienced agents will then create a knowledge base, a list of FAQs, and a call script while integrating its support solutions with existing business processes.
“Since WOW24-7 joined the team, agents haven’t missed any calls or messages…,” says Thomas Sonderbjerg Larsen, Digital Marketing Manager of Dixa.
“WOW24-7 generated more leads for us than any other outsourcing service,” says Mykola Slobodyan, CEO of the APPsolutions.
Click here to find out more about how WOW24-7 can benefit your business or to request a consultation.
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